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Why should I subscribe to Optimum Bio Sound Therapy (OBST)?
A subscription to OBST allows you to use the service. It is streamed directly to you in the comfort and privacy of your own home. The OBST subscription commitment is monthly only and can be cancelled at anytime.
How often can I use OBST?
You can use OBST daily. The APP indicates 2, 4, and 6 hours; choose one of these for the 24 hour period you are in. Please ensure you consume lots of filtered and [ideally] non-chlorinated water during and after your treatment. We recommend 8 fluid ...
Can more than one OBST Tablet be used simultaneously at the same household?
No. There can only be ONE OBST Session happening, in any household, at any given time.
What will interfere with OBST while it is streaming?
Electromagnetic Frequencies (EMFs) will interfere with OBST when it is streaming (when the APP is running.) Items that emit EMFs are cell phones, wireless phones, TV remotes, computers, electrified comfort chairs, game controllers, etc. Anything ...
How do I reboot my Router and how often should I do it for the best OBST treatment possible?
The best way to reboot your Router is to unplug the power cord for seven minutes. Please remember that when you do this, all internet services will be shutdown for the duration of the reboot. We suggest rebooting your Router at least once per week. ...
Can I charge the Earbuds during an OBST treatment?
No, Earbuds cannot be charged during a Session. Fully charged Earbuds will last in excess of the longest [6 hour] segment. If you plan on using the earbuds longer than the charge remaining at the end of your current session, we recommend charging the ...
Can I use my computer or phone during an OBST treatment?
No. Ideally when using OBST you will not touch or hold anything electronic that emits EMFs (electro-magnetic frequencies). Items that emit EMFs are cell phones, wireless phones, TV remotes, computers, electrified comfort chairs, game controllers, ...
Can I walk around the house or office during an OBST treatment?
No. Stationary use for OBST is ideal. It is important to find a comfortable place during an OBST Session and remain there, if possible, for the duration of the treatment. If, during a session, you need to answer the door/phone, use the washroom or ...
Can I charge the Tablet during an OBST treatment?
No. The Tablet must be charged prior to using it for OBST. The charging port on the Tablet is the same port used to plug in the Adaptor.
How do I charge the Tablet?
Each Tablet comes with a charging cable that plugs into both the Tablet and a 110/120v receptacle in Canada and the United States while New Zealand is 240V. Plug the cable simultaneously into the appropriate receptacle and the Tablet. A charging ...
How do I charge the Earbuds?
Each package of Earbuds will come with a charging cable that will plug into a USB port for power and the Earbuds to charge. The Earbuds will last in excess of 6 hours on a full charge. If you plan on using the Earbuds for longer than what remains in ...
I dropped my Tablet and it won’t work properly. What do I do now?
Please see the Trouble Shooting section of the web-site or contact us via the Help section of the web-site.
Can different electronic devices interfere with an OBST treatment?
Yes. You can touch or hold anything that does not emit EMF’s (electro-magnetic frequencies). Items that emit EMF’s are cell phones, wireless phones, TV remotes, computers, electrified comfort chairs, gaming controllers, etc. Ideally, anything ...
When I use OBST, do I have to listen to the music provided?
OBST will continue to add additional the sound recordings over time. The choices are limited to the music provided within the App. Please remember that the Earbuds require a certain sound frequency traveling through them. Otherwise they will enter ...
What music/sounds are provided for listening pleasure during an OBST treatment?
There is a sound track that include a variation of rainfall provided for your listening pleasure. Please remember that the Earbuds require a certain sound frequency traveling through to them otherwise they will enter Sleep Mode and OBST will cease to ...
How should I feel when I use OBST?
Clients relate a range of attributes associated with using the OBST system. Please read see the testimonials provided on the website. Note that for New Zealand users testimonials are not available at this time. When you have experienced OBST, please ...
How should the Cable be installed?
Of equal importance when installing the Ethernet Cable is Safety and Operational Effectiveness. Please avoid placing or laying the Ethernet Cable where people travel as it can be a tripping hazard. The Ethernet Cable should reach your treatment area ...
How will I know which length of Cable to use?
The Cable should reach your treatment area and connect to the Tablet without looping over itself or pulling out of it’s wall pins. If additional length is required, please use the additional cable and connectors provided. Please avoid placing or ...
How do I connect the Cable Extender Connectors?
The Cable Extender Connectors have two female ends. To connect the Cable, simply push the male end of the Cable into the female receptacle located on the Cable Extender Connector. When the Cable is connected, you will hear a “click” and the Cable ...
What are the Cable Extender Connectors used for?
You may find that you want to move your Tablet and use it in another place in your home which is further away than one cable will allow. The Cable Extender Connectors allow you to connect multiple Cables in order to reach your new place of treatment.
What is the Tablet kickstand for?
The Tablet Kickstand allows you to maintain the Tablet in a semi vertical position. This will enable you to see the screen and easily operate the APP while using OBST. Please remember to keep the Tablet to the left of your sitting or laying [on your ...
How do I connect the Adaptor to the Ethernet Cable?
To connect the Ethernet Cable, simply push the male end of the Ethernet Cable into the female receptacle located on the Adaptor. When the Ethernet Cable is connected, you will hear a “click” and the Ethernet Cable should remain in the Adaptor with a ...
What is a USB C-to-Ethernet Adaptor?
This is a connector that allows the Cable to connect to your Tablet. This enables the VPN signal to travel from your Router, through the Cable to the USB C-to-Ethernet Adaptor, into the Tablet and to your Earbuds. You will simply plug the Cable into ...
How do I connect the Earbuds to the Tablet?
Turn on the Tablet. Go into “Settings”. Then scan the list and you will see “Bluetooth”. It should be located approximately third on the list. Touch “Bluetooth” and go into it. Bluetooth should be on. Press the “connect” button on the Earbuds and ...
What do I use to connect the Cable to the Tablet to use OBST?
It is very simple; you will use the Adapter. You will simply plug the Cable into the USB C-to-Ethernet Adapter and then plug the Adapter into the Tablet where you would normally connect the Tablet to charge it.
Where do I plug my Cable into the Router in order to access OBST?
The Router in your home should have at least four female receptacles within which to plug the Cable. Please plug this in to the first port available on your Router (or Internet Television console). It is ideal to plug the OBST Ethernet Cable into the ...
If I have further questions about my subscription of OBST, how may I ask them?
If you require assistance or more information, please contact an OBST Support Representative via chat or open a support ticket with any questions you may have.
If I travel to a Country [for a period of time] that does not enable Optimum Bio may I postpone payment for my subscription of OBST for a period of time?
Yes. We allow a member to postpone OBST service for one month out of the 12 month cycle. Email us at info@optibio.com with all your particular information and we will arrange for the payment to be postponed on the first day of the month you request. ...
How do I cancel my subscription of OBST?
There is no perpetual (long term) contract for Subscribers. Therefore, cancelling is easy. Email us at info@optibio.com with all your particular information and will arrange for the system to disconnect on the first day of the month following notice. ...
I have received the OBST equipment. Are you able to provide assistance to set it up?
Absolutely, we would love to assist you in setting everything up.If you require assistance in setting up the hardware, please contact an OBST Support Representative via chat or open a support ticket.
What if I am not a technically minded person? Will I still be able to set-up and use the OBST?
OBST was specifically designed to be user-friendly, even for the “technically challenged.” There is only one Cable and an Adaptor that needs to be connected between your Router and your Tablet. After that is accomplished, the final steps to enjoying ...
How will I know if my OBST is not connected to the internet?
If your Tablet is not properly connected to the internet, and is not receiving a signal, the female view of a connector to the left of the “OBST IS OFF” indicator on the APP will be RED. Underneath it will say the following: “Please plug into ...
How will I know if my OBST is activated and working?
When OBST is working, the APP will indicate “Network connected”. It will also, in the middle of the screen, say “OBST is On”, after you connect and turn on your Tablet and follow the directions to start up. Please remember to follow the “Operating ...
Can I use a different pair of bluetooth earbuds or headphones with OBST?
Only Optimum Bio approved components can be used to deliver the OBST system. While we can appreciate that you may have a favorite pair of earbuds that you would like to use, the earbuds that have been provided have been selected and tested over years ...
I have a hearing disability, will OBST still be an effective treatment for me?
Yes. If you have a deficit in your hearing and require hearing aids to boost your ability to hear, you must remove the Hearing Aids prior to using the OBST earbuds. When utilizing the earbuds (without Hearing Aids), you must make certain that you can ...
How does a Subscriber pay for OBST?
Each Subscriber will make available their credit or debit card to pay for OBST on a month-to-month basis.
What days of the week are considered “business days”?
Business days are considered to be Monday to Friday of each week. Non-business days are considered to be Saturday, Sunday and all Statutory Holidays.
What can I expect when I use my subscription of OBST?
As a subscriber, you will likely have had some discussions with the person who referred you and the benefits they are experiencing / experienced from using OBST. When you have used OBST for a period of time, you may have positive experiences and ...
Am I allowed to tell my friends and acquaintances about OBST?
Yes, we would be honored if you shared your experience with OBST with your friends and acquaintanances. Please feel at liberty to tell anyone you would like about OBST. We prefer users decide the benefits they have experienced and communicate it ...
Do I need anything other than the provided equipment to operate OBST?
All you will need to provide is a wired, land-based home internet service and a power source (plug). Please note that OBST requires internet that is delivered via wires. Your internet must not be delivered by a wireless source such as satellite, ...